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Plumbtap is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service. This privacy policy describes how we collect and use your personal data.

This Plumbtap site is a UK based website and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site. The Plumbtap site uses a security system that protects your information from unauthorised use. 

However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 

Plumbtap may occasionally modify this Privacy Policy, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations. 

Please note that Plumbtap does provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information. 


Data Collection 

This site collects personal data from you via web forms, and also via email addresses we provide so that you contact us with enquiries and send us your details. 

You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy. 

If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy. 


Data Collection via Cookies 

Plumbtap may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site's operation. We will not collect personal data about you using cookies outside of this purpose. 

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly. 


Data Usage 

Plumbtap will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship. 

We will also use your data to tell you about changes to the site, new information, or products and services offered by Plumbtap that we think you will find valuable. You can choose not to receive this information by sending a blank email to kris@plumbtap.com with the subject 'No Plumbtap information'. 

Plumbtap does not share, sell, trade or rent your personal data outside of the Plumbtap group. We may choose to do so in future with selected third parties whose products and services we think you will find interesting. You can choose not to receive this information by sending a blank email to kris@plumbtap.com with the subject 'No 3rd Party Information'. 


Data Usage Links to External Websites 

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, Plumbtap cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Cookie Policy

When you visit our site, a cookie (a very small text file) is placed on your machine (if it is accepted), this is to provide you with a personalized experience and to assist in the collection of the site visitation statistics. You may refuse the cookie, if you wish. To do so, you will need to check your browser settings.

Plumbtap collects certain information about your computer hardware and software, this includes
(however is not limited to):
  • Your IP address
  • Browser type
  • Operating system
  • Access times
  • Referring web site addresses
This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Plumbtap's web sites. Cookies are also used in connection with the registration of our site. If you choose to not have your browser accept cookies, you will be able to view the majority of our site, however you will not you be able to register as a site member.


Information We Collect

Our primary goal in collecting personal information from you is to provide you with a smooth and efficient service.

To fully use our services, you will need to register as a Member, where you will be required to provide us with basic information.

We use a web analytics tool to analyze site usage, how our users arrive at our site, what browser they are using and on what operating system etc. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information.
 

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.

The following tables describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Plumbtap cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)


"Session" Cookies

We use a session cookie to remember your login information for you. This is necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Persistent Cookies for Site Analytics and Performance

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at
  • http://www.google.co.uk/intl/en/analytics/privacyoverview.html


Social Networking

On many of the pages of the site you will see 'social buttons'. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook 'Like', LinkedIn 'Share', StumbleUpon and others. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Plumbtap.

You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Plumbtap’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information.

In some cases these sites will be registering the fact that you are visiting Plumbtap, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.